Current challenges facing Service Providers

Strong authentication is becoming crucial for all organizations, creating a huge market opportunity which Service Providers are uniquely positioned to fulfill. Historically Service Providers have faced huge challenges to roll out authentication as a commodity service to their customers. It has been viewed as expensive and complex to manage and administer for the mass market. As a result, Service Providers typically have a limited number of enterprise customers and non-scalable service delivery processes.

We highlight some of the benefits of our platform below.

Increased revenue and customer stickiness by the provision of authentication solutions that differentiate your existing service portfolio

• "Ready to go" cloud-based subscription service for your clients
• No upfront costs due to our cloud model
• Simple and low subscription cost - a per user, per year fee
• Fits your business model – brand it, customize it and integrate it with your billing system - instantly
• Simple migration from your or your clients’ existing authentication products

Massively reduced total cost and complexity via an automated authentication solution, allowing ubiquitous adoption within your client base

• Automates service activation, provisioning, reporting and billing
• Extensive self-service functionality
• Simple integration with your customers user directories, even allowing automated provisioning from their LDAP
• One platform for all your customers, delivering simplicity and unlimited scalability: full multi-tenant and multi-tier company structure within the platform

Standardized, certified, ready-to-go SaaS authentication solution

• Global, scalable and resilient infrastructure
• Removes requirement for hardware, software and ongoing support
• Our platform can be hosted by you – as an alternative to using our existing cloud infrastructure - if required

Traditional authentication solutions have been designed for single enterprise use only, which means Service Providers are forced to build “one off” solutions for each customer and invest in new infrastructures each time a client is "brought on board". Physical token management and token expiry is a huge problem, increasing administration overheads and total cost to run. Manual provisioning and administration processes have driven the cost of service delivery so high that mass market offerings are simply not economical.

SafeNet’s revolutionary dedicated Service Provider solution changes this. For the first, time Service Providers are able to provide authentication as a commodity to all customers – regardless of size and shape – and benefit from the enhanced service differentiation, increased sales and stronger “stickiness” with customers.

Service Provider Cloud Service : How We Help

Service Provider Cloud Service solution allows you to offer commoditized subscription-based authentication solutions to your client base.
Our platform requires no upfront investment by you, provides unique service provider functionality that allows you to manage all your clients from a single platform, drives your service delivery cost to near zero, and is scalable to tens of millions of users. And you can brand it as your own service and fully customize almost every aspect of the offering.

By using our SafeNet Authentication Service – Service Provider Cloud Service platform you can offer a cloud-based authentication solution to your clients that protects their cloud, apps and networks, while offering their users a choice of any token or tokenless authentication method that they require.

Service Provider Cloud Service : Features

SafeNet’s cloud-based two-factor authentication solution enables Service Providers to provide industry-leading authentication solutions to its customers.
The solution changes the economics of delivering authentication via service delivery cost reduction, including workflow automation. Further, the solution is built to match a Service Provider's business model, rather than trying to shoehorn service delivery from a solution designed for a single enterprise. We highlight some key enabling features that deliver these benefits below.

Service Cost Reduction

• Multi-tenant/multi-tier architecture – single platform, unlimited customers, automated customer on-boarding
• Automated service activation, provisioning, reporting and billing
• Significantly reduced hardware footprint, licensing and support costs
• Automation via web-services API’s for authentication, user management, provisioning and reporting
• Extensive self-service functionality, including token requests, pin management and support

Workflow Automation

• Policy-based provisioning and revocation directly from client user directory, such as LDAP, via customizable business rules
• Scheduled/automatic compliance and usage reports delivered to administrators
• Push/Pull enrollment and provisioning

Service Provider Business Model Support

• Full customization, including branding and user and token messaging
• Integrate with existing billing systems
• Granular operator roles and scope to match service provider processes
• Automated reporting
• Charge on a per user per annum basis